You can change your password and/or e-Mail address in the Control Panel (User CP), top left on any Forum page. Although it is possible for us to do this for you, it will be much faster and safer to do it yourself, as we do not generally allow our employees access to either, and never to your payment information.
Operational questions and instructions about your account are probably covered in the following drop downs under the 'HELP' tab: Under Member Privileges & Questions you'll find most of the answers to your questions about an account issue.
If you are coming over from Scout and have a question about your account, it's probably answered under HELP & Disaster Relief for Scout Refugees.
TIP: If the site will not allow you to register your old Scout user name or e-mail, simply create a 'new identity,' (using a new or ficticious e-Mail accout if necessary), to bypass the system. After you are registered, we can generally alter the information to match your old account.
"; } else if(document.getElementById("topic").value == "Question about the message board") { x = "Operational questions and instructions about the Forums are detailed under the 'HELP' tab.
Your question is likely answered there under Forum Basics - which outlines basic operations on the OUInsider, including editing your posts, display options and passwords; and Forum Options - which covers questions on how to post photos, polls, and how to further set up the Forums to your personal preferences.
If your question is not answered there - use this 'Contact Us' form.
TIP: If you are logged in, many options and personal settings can be changed in your Control Panel (User CP) top left.
"; } else if(document.getElementById("topic").value == "Question about the Magazine") { x = "All OUInsider subscribers will now receive ESPN the Magazine as part of their member benefits. Genarally, the magazine will begin coming to you 4 - 6 weeks after you sign up, as it does take a few weeks for ESPN to merge you into (or out of), the subscription list.
Some of our annual pay members received Sooners Illustrated as part of their subscription package. As a result of our separation from Scout, we no longer publish or are associated with the magazine.
Although it is no longer included in our package, it can also be purchased on its own for an annual subscription fee of $44.95.
Subscription number for Sooners Illustrated: (888) 979.0979 (M-F 9-5 PST)
"; } else if(document.getElementById("topic").value == "Site Suggestions or Comments") { x = "If you have a suggestion on how we could serve Sooner fans more effectively, e-Mail us your comments. If you wish, include your phone number.
TIP: If you are reporting a post on the message boards, you can report it directly to the Forum Moderators - (Report) left under the author's user information. Forums are moderated 24 hours a day, but it is impossible to see all immediately.
Violators posting vulgarities or obscenities will be banned; IP address are reported to Federal Authorites if pornography is involved.
"; } else x = ''; document.getElementById("contact_faq").innerHTML = x; } //-->